Privacy Policy
Review Guardian ("Review Guardian," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://reviewguardian.online/, submit information through our website, use reviewer verification or customer-feedback features, communicate with us, or use our related services.
Last updated: September 18, 2026
1. Information We Collect
Depending on how you interact with Review Guardian, we may collect:
- Name and contact information, including email address and phone number.
- Business name and business-related information.
- Information submitted through reviewer-verification forms.
- Customer feedback, ratings, comments, and related information.
- Information contained in screenshots or other files voluntarily uploaded through our services.
- Google profile or review-related information supplied by users.
- SMS consent and communication preferences.
- Records of SMS opt-in and opt-out activity.
- Information contained in communications or support requests.
- IP address, browser type, operating system, device information, approximate location, referring URL, and other technical information.
- Information about how our website and services are accessed and used.
- Account, authentication, security, and administrative activity.
- Information provided by participating businesses in connection with their customers, campaigns, or services.
We collect only information reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Information
We may collect information:
- Directly from you when you submit a form or communicate with us.
- From businesses using our services.
- Automatically through website technologies, server logs, cookies, and similar technologies.
- From service providers that help us operate our platform.
- From publicly available sources when reasonably necessary to provide or protect our services.
3. How We Use Information
We may use collected information to:
- Provide and operate Review Guardian services.
- Process reviewer-verification submissions.
- Assess fraud, abuse, duplicate submissions, and other risk signals.
- Provide customer-feedback and review-request functionality.
- Maintain business and customer records.
- Respond to inquiries and support requests.
- Send service-related communications.
- Send SMS communications when you have separately opted in.
- Maintain website and account security.
- Prevent unauthorized access, fraud, abuse, and misuse.
- Improve our services and platform functionality.
- Maintain records and audit history.
- Comply with legal obligations.
- Enforce our Terms of Service.
Risk scores, fraud signals, or automated indicators do not necessarily determine the outcome of a submission. Authorized administrators may review available information and context before making decisions.
4. SMS and Text Message Communications
If you voluntarily provide your mobile phone number and separately opt in to receive SMS messages, Review Guardian may send recurring text messages related to:
- Your inquiry.
- Account support.
- Reviewer verification.
- Customer feedback.
- Review requests, where applicable.
- Service updates.
Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to opt out of SMS messages. Reply HELP for assistance or contact us at support@reviewguardian.online.
Providing a phone number does not by itself constitute consent to receive SMS messages. SMS consent must be provided separately through an appropriate opt-in mechanism.
Consent to receive SMS messages is not a condition of purchasing goods or services.
We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.
We may use third-party service providers to deliver SMS messages on our behalf. These providers may process information as necessary to deliver and manage communications.
Opting out of SMS messages does not prevent you from receiving other communications that you separately request or that are necessary to provide services.
5. Reviews, Feedback, and Verification
Review Guardian provides tools for reviewer verification, customer feedback, fraud-prevention analysis, and review-request management.
We do not create, purchase, manufacture, or coordinate fake reviews.
Where compensation or reimbursement is provided, it is not conditioned on a person posting a Google review or on the content, rating, or sentiment of a review.
Customer feedback submitted through our services may be provided to the participating business that requested the feedback.
Interactions with Google or other third-party review platforms are governed by those platforms' own terms and policies.
6. Google Services and Information
Review Guardian may interact with or receive information relating to Google services when necessary to provide requested functionality.
Review Guardian is an independent service provider and is not Google and is not affiliated with, endorsed by, or sponsored by Google LLC.
Where applicable, our use and transfer of information received from Google APIs will comply with applicable Google API Services User Data Policy requirements.
We do not sell Google user data or use Google user data for unrelated advertising.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services.
- Maintain business and verification records.
- Maintain audit and security records.
- Prevent fraud and abuse.
- Comply with legal requirements.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and legitimate business requirements.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:
- Request access.
- Request correction.
- Request deletion.
- Request restriction of processing.
- Request portability.
- Object to certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of certain communications.
To submit a privacy request, contact:
support@reviewguardian.online
We may need to verify your identity before processing certain requests.
12. Children's Privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from children in violation of applicable law. If we learn that we have collected information from a child in circumstances where deletion is legally required, we will take reasonable steps to delete it.
13. International Data Transfers
Information may be processed in the United States and other countries where Review Guardian or its service providers operate.
Where required by applicable law, we use appropriate safeguards for international data transfers.
14. Third-Party Websites and Services
Our website may contain links to Google and other third-party websites or services.
We do not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date indicates when this Privacy Policy was most recently revised.
If we make material changes, we may provide notice through our website or another appropriate method.
16. Contact Us
Questions, privacy requests, or concerns regarding this Privacy Policy may be sent to:
Review Guardian
Email: support@reviewguardian.online
Website: https://reviewguardian.online/
Contact: https://reviewguardian.online/contact